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FAQs

What is logistics, and why is it important?+
Logistics involves the planning, implementation, and management of the movement of goods, services, and information from one place to another. It ensures efficient supply chain operations, timely deliveries, and cost-effective transportation.
What logistics services do you offer? +
We provide freight transport, warehousing, supply chain management, and last-mile delivery.
How can I track my shipment? +
You can track your shipment using the tracking number provided in your order confirmation email.
Do you offer international shipping? +
Yes, we provide international shipping with customs clearance support.
What is the estimated delivery time for my shipment?+
Delivery time depends on factors such as the shipping method, destination, and type of cargo. Express deliveries can take 24-48 hours, while standard shipping may take 3-7 days.
Do you provide international shipping services?+
Yes, we offer international shipping with customs clearance assistance and efficient freight forwarding services to ensure smooth global transportation.
What are the shipping costs?+
Shipping costs depend on the package weight, size, destination, and shipping method. You can request a quote on our website or contact our support team for detailed pricing.
What types of goods can I ship?+
We handle various types of cargo, including general goods, fragile items, perishable goods, hazardous materials, and oversized shipments. Specific regulations apply to certain goods.
Do you offer same-day or express delivery?+
Yes, we provide same-day, next-day, and express cargo services for urgent shipments. Availability depends on location and cargo type.
How do I prepare my shipment for transit?+
Proper packaging is essential to prevent damage. Use sturdy boxes, bubble wrap, and labeling. Our team can guide you on the best packaging practices.
What happens if my shipment is delayed or lost?+
While we strive for timely deliveries, unexpected delays can occur due to weather, customs, or other factors. In case of lost shipments, we assist in tracking and resolving the issue promptly.